Privacy

Who we are

Fire Bid is scheduling software licensed to a fire department. Your department decides who has an account, what your seniority record says, and how bidding is run. Fire Bid processes that information on the department's behalf.

If you are a firefighter using Fire Bid, your department — not Fire Bid — is the right first stop for questions about your own seniority, balance, or bid results.

What information Fire Bid holds

• Account information — your name and work email address, used to sign you in and to send bidding notifications.
• Department and shift — which department you belong to and which shift (A, B, or C) you work.
• Seniority information — hire date, classification, promotion date, and your seniority position, which determine your place in the bid order.
• Vacation and leave selections — the days you pick, whether they were approved or placed on standby, your standby position, and hours charged.
• Vacation balance information — the balance an administrator enters for you, accrual projected from it, and any administrative override, plus the calculation trail behind an eligibility decision.
• Bid activity — whose turn it is, passes, all-passes, and whether a shift's bid is paused for review.
• Administrative and audit records — a record of administrative actions such as balance adjustments, overrides, and bid changes, including who made the change and why.
• Notification preferences — whether you want email or text notifications, and the address or number to use.
• Issue reports — if you use the in-app "Report an issue" tool, the description you write plus the page you were on, your browser type, and an optional screenshot you choose to attach.

Why this information is used

Every category above exists to run vacation bidding: to establish the correct seniority order, to check whether a requested block is covered by available hours, to enforce daily staffing limits, to notify you when it is your turn, and to give administrators an accurate record of what happened and why.

Fire Bid does not sell your information, does not share it with advertisers, and does not use it to build advertising profiles.

Who can see your information

• You can see your own account details, your own vacation selections, and your own balance information.
• Your department's administrators can see department-wide information, including rosters, seniority, balances, bid status, and audit history — this is what allows them to administer the bid.
• Other members of your department can see staffing-level information needed to bid sensibly, such as how many people are already off on a given day and whose turn it is.
• Other departments cannot see your department's information. Records are tied to a department and access rules are enforced in the database itself, not only in the app.

Notification preferences are visible only to you. Balance details are limited to you and your department's administrators.

Service providers

Fire Bid runs on a small number of third-party providers, each of which processes information only to deliver the service:

• Supabase — managed database and sign-in infrastructure. Your account and department records are stored here.
• Vercel — application hosting and content delivery.
• Resend — delivery of notification emails, such as "it's your turn to pick."

See the Security page for how information is protected in transit and at rest.

Cookies

Fire Bid uses only the cookies required to keep you signed in. There is no advertising tracking, and no third-party analytics product is currently used, so there is nothing to opt into or out of beyond signing out.

Retention

Bidding, seniority, and audit records are retained for as long as the department uses Fire Bid, because they are operational records the department relies on — audit history in particular is deliberately kept intact and cannot be edited or deleted from within the application.

Fire Bid has not yet adopted a fixed deletion schedule for departments that stop using the service. Until it does, this page will not state one.

Correcting or removing your information

Most corrections — a wrong hire date, a wrong seniority position, an incorrect balance — are made by your department's administrator, who has the tools to make and log them. Start there.

For requests your department cannot resolve, or to ask what information Fire Bid holds about you, use the contact route on the Contact page.

Changes to this policy

If this policy changes in a way that meaningfully affects how information is used, the date at the top of this page will change and departments will be notified.

Contact

A published privacy contact address is being finalised ahead of launch. In the meantime, please raise privacy questions through your department administrator.